Job Summary

Responsible for driving sales through fulfilling online dealer’s policies and maintaining the product availability. Suggest depletion support slow moving products. All initiatives and processes of this position are intended to maximize revenue opportunities with our channel partners / dealers.

Minimum Qualifications

• Candidate must have at least a Bachelor’s degree in Business Administration, Marketing, Management or its equivalent
• With at least one (1) year of experience in online sales, email, phone and live chat support, customer service, sales, billing and technical support.
• With strong verbal and written communication and comprehension skills
• Must be Computer Literate and technology savvy with knowledge on all MS Office applications, internet and online sales processes.
• With good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction.
• Excellent calendaring, organizing, delegating, and coordinating skills

Job Summary

The Technical Network and Programming Manager works directly with the Technical Team, providing guidance, leadership and direct supervision. This position is responsible in overseeing all of the status of installation in the field and ensuring that all technical staff are complying as per Technical/Service Excellence and Quality guidelines to guarantee client/customer satisfaction. The position also serves to oversee technical associates conducting after-sales coordination, analysis and recommendation.

Minimum Qualifications

· Candidate must possess at least a Bachelor’s/College Degree in Information Technology or Engineering courses.
· Must have at least one (1) year experience in leading Customer Service in a Technical environment
· Client Relations is a plus or experience with direct Customer/ Client Interaction is an added advantage
· Must be Service and Customer oriented team player.
· Technical orientation and ability desired but not required
· Flexible, self-motivated with the ability to work under pressure in a fast-paced and culturally dynamic organization
· Must be adept in handling difficult situations and able to handle customer complaints
· Must have the ability to prioritize and perform multiple tasks
· Excellent verbal and written communication skills
· Negotiation and motivational leadership skills is a plus
· Must be able to demonstrate guidance, proper/ effective communication, control and direction as well initiative to improve business processes
· The candidate should have networking and programming knowledge.

Job Summary

• The Management Trainee will assist in the day to day operations and receive training from several departments to perform duties and functions.
• A hands-on approach to management and will extend assistance to improve ongoing processes.

Minimum Qualifications

• Must demonstrate relationship building skills, across several levels including service providers within the business.
• Create and send accurate reports.
• Highly organized and able to work under pressure.
• To perform other duties and tasks that are required and assigned.
• Candidate must possess at least Bachelor’s/College Degree in Business Studies/Administration/Management or equivalent.

Job Summary

• Responsible for effectively resolve, manage, control, monitor and upgrade day to day warehousing functions and activities
• This position through mentoring and training will also help the development of the capability within the warehouse department group
• Establishes, publishes and maintain policies and procedures relative to the scope of the production activity
• Orients employees on job duties and responsibilities and explain job performance and standards
• Ensures employees’ compliance to company rules and regulations as well as operational policies and procedures
• Ensures that staff are updated on new procedures, products and events
• Motivates employees by providing guidance and counseling through discussion of expectations and performance standards

Minimum Qualifications

• Position requires the full knowledge of warehousing principles and application normally acquired through the attainment of a Bachelor’s degree in Business field.
• Must have full knowledge of warehouse management and inventory controls
• Must have at least two (2) years of supervisory experience in all aspects of warehouse operations preferably in a retail set-up

Job Summary

We are looking for an effective Warehouse Manager to oversee and execute receiving, warehousing and distribution operations. Will handle the safe and efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products and lead a team of workers. Ultimately, will be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.

Minimum Qualifications

• Candidate must possess at least a Bachelor’s/College Degree in Industrial Engineering or any related course.
• Demonstrates effective non-verbal and verbal communication skills.
• Demonstrates good planning and problem-solving skills.
• With high integrity and dedication to work.
• Knowledgeable in using SAP or different warehouse management solution.
• Can render long hours of work and large volume of transactions.
• Must have at least three (3) years of managerial experience in handling all aspects of warehouse operations.
• Experience in setting-up a new warehouse is a plus.

Job Summary

This position is primarily responsible in providing professional customer service and establishing a positive relationship with different types of customers, which include but not limited to:

• Handling the concerns and inquiries in a timely and effective manner all received concerns and inquiries from clients in different forms of social media, emails, texts and phone calls;
• Coordinating with concerned departments to properly address the customers’ complaints;
  Identifying other customer needs and finding the best resolutions to achieve overall customer satisfaction;
• Reviewing of customer care processes and create new processes for a faster customer service;
• Recommending and implements programs or improvements in the organization’s customer management system;
• Preparing learning modules and create training programs of employees with similar functions;
• Conducts performance review and perform coaching from time to time or if necessary.

Minimum Qualifications

• Bachelor’s Degree in Marketing, Mass Communication, Business Administration or any relevant courses
• Extensive background in customer service preferably in retail industry
• Strong interpersonal and communication skills
• Excellent customer service and problem-solving skills

Job Summary

Responsible for developing and administering training programs for employees, assesses training and development needs for organizations, helps individuals and groups develop skills and knowledge, creates training manuals, presents in-person training sessions, conducts post training measures for effectiveness and positive changes in employee performance that may be attributed to training.

Minimum Qualifications

• Candidate must possess at least a Bachelor’s Degree in Human Resource Management, Psychology, Behavioral Science, Mass Communication, Marketing or its equivalent
• Audio, Video and electronics knowledge is an advantage
• At least three (3) years of work experience handling and facilitating soft skills training programs, product training and leadership training in a managerial capacity.
• With excellent written and oral communication skills
• Ability to conduct a Company wide training needs analysis
• Can effectively diagnose performance and organizational development concerns that can be answerable by training and developmental programs
• With effective platform and teaching competencies
• Must be computer literate and technology savvy particularly in multi-media and other MS Office applications for training materials and slide presentations